Ubiquiti says customer data may have been accessed in data breach

Ubiquiti says customer data may have been accessed in data breach

Posted January 11, 2021

Ubiquiti says customer data may have been accessed in data breach

  • In a short email to customers on Monday, the tech company said it became aware of unauthorized access to its systems hosted by a third-party cloud provider. Ubiquiti didn’t name the cloud company, when the breach happened or what caused the security incident.
  • “This data may include your name, email address, and the one-way encrypted password to your account,” said the email to customers. “The data may also include your address and phone number if you have provided that to us.”
  • Although the email says passwords are scrambled, the company says users should update their passwords and also enable two-factor authentication, which makes it harder for hackers from taking the stolen passwords and using them to break into accounts.
  • The networking company quickly followed its email with a post on its community pages confirming that the email was authentic, after several complained that the email sent to customers included typos.

– Zack Whittaker | January 11, 2021