Newsletter: Consumers would be more forgiving of data breaches if companies just came clean
Source: LA Times
By: David Lazarus
Published: September 9, 2019
* Ninety percent of survey respondents said they’d be more forgiving of a company or organization that responded to a breach in a prompt and transparent manner. Conversely, two-thirds of respondents said they’d stop doing business with a company that dithered in the face of a security lapse.
* A California law set to take effect in January will allow state residents to find out what kinds of information a business has collected. The Consumer Privacy Act also permits customers to request that a company delete any personal information it holds.