Data breaches bring more bad news for the travel and leisure industry

Data breaches bring more bad news for the travel and leisure industry

  • Leading online brands Expedia, Booking.com and Hotels.com have reportedly been the subject of a third party cyberattacks, which has led to potential breaches of booking information – including names, email addresses, telephone numbers and payment data.
  • Payment card data is likely to be considered the ultimate prize for hackers and it is imperative that businesses consider any areas of potential vulnerability in systems and processes to prevent these types of incidences from occurring.
  • Being able to prove that technology and strict protocols are in place also provides assurances to customers that organisations are taking the security of their personal data seriously, and will hopefully give consumers’ confidence on where they decide to take their spend.

– Geoff Forsythe | November 19, 2020