- As remote work continues to be a pillar of our new normal, organizations are realizing that the security environment has dramatically changed. Securing remote work isn’t solely the job of the IT team, however — it also requires trust. Senior leadership needs to be able to trust from the beginning that their teams have secured systems for remote work. Customers need to trust that their data is protected. Employees need to trust that there are systems in place to support them.
- The most effective way to enhance trust throughout your ecosystem is to acknowledge that it will always be a work in progress.
- Trust is a two-way street. Security professionals know that end-user behavior is still one of the biggest risks to security, but I also believe that, with the right approach, end-users can be the biggest security advocates. Educating users about security threats and best practices is often seen as a “nice to have” that gets forgotten when a crisis emerges. However, this is exactly when security education is needed most. Social distractions have long been a primary threat, and the success rate with attacks is higher when everyone’s attention is diverted elsewhere.
- The fact is, workers are more distracted than ever in this pandemic, with many employees working from makeshift home offices, surrounded by families and pets, maybe in multi-purpose environments like kitchens and bedrooms. Yet, these same people still want to make good decisions, and they can be trusted to do so if they have the right support.
– Lakshmi Hanspal | January 6, 2021
