- The exposed data was found on a misconfigured Google Cloud storage bucket. The data included hundreds of conversations between Pfizer’s automated customer support software and people using its prescription pharmaceutical drugs including Lyrica, Chantix, Viagra and cancer treatments Ibrance and Aromasin.
- Disturbingly, the data remained exposed online for months after it was first discovered.
- Researchers reached out to Pfizer twice in July with no response before further attempting to contact the company on Sept. 22. The company finally responded the third time, with the data being taken offline on Sept. 23.
– Duncan Riley | October 20, 2020